Privacy Policy

Privacy Policy: Riyadh Exhibitions Co. Ltd. (REC)

REC puts the confidentiality of its users’ information at the top of its priorities. We ensure that appropriate safeguards are in place to protect your data in accordance with laws of the Kingdom of Saudi Arabia. The website management team does its best to provide high-quality services to all users. The privacy and confidentiality of information, as outlined below, form an integral part of REC’s conditions for using the website. REC does not gather your personal information when you visit its website unless you select the same and agree to provide us with such information. If you choose to provide us with your information, we do not use the same except for completing your request to obtain information or services as per the contents of these policies. By using the REC website, you hereby agree to REC’s privacy policy and confidentiality of information. The website visitors and those who benefit from the website services shall continuously review the conditions and principles of privacy and confidentiality of information to be aware of any updates thereof. It is notable that the website management team is not under an obligation to advertise any updates applied to such conditions and principles. However, your use of the website means you have reviewed and agreed on such conditions, principles, and any amendments to the same. REC shall not be liable, at any circumstances, for any direct, indirect, coincidental, sequential, special or exceptional damages you may suffer as a result of using or failure to use this website.

Security of Personal Information

The implementation plan includes the following:
  • The strict procedures and measures to protect the information security in addition to our technique to protect from the fraud and unauthorized access to our systems.
  • The privacy and information confidentiality policy were prepared to help the visitors and users understand the information collected from them upon visiting the website and the method to deal with it.
  • The website management team takes the proper procedures and measures to keep the personal information secure and to ensure protecting the same from loss, unauthorized use, misuse or unauthorized modification and disclosure. The most important measures applicable at REC to protect the visitor’s personal information include:
    • The strict procedures and measures to protect the information security in addition to our technique to protect from the fraud and unauthorized access to our systems.
    • The regular and periodic update of the procedures and controls of protection meeting or exceeding the standards.
    • Our employees are qualified and trained to respect the confidentiality of the personal information of our visitors.
 

Collecting Personal Information

 
  • Upon the user’s visit to REC, the website server registers the internet protocol (IP) of the user, the date and time of the visit and the URL of any website that referred you to REC website.
  • Most websites add cookies to the HDD of the visitor’s computer (browser). REC may add these when appropriate. Such cookies are text files containing information allowing the website, which added them, to recover the same when needed on the user’s next visit of the website. Such saved information includes:
    • Remembering the username and password.
    • Saving the page settings, if applicable on the portal.
    • The visitor (browser) may not need to enter the password in each visit. This is because the website will be able to discover it through the cookies. On such a basis, REC website will use the information available in the cookies for purely technical purposes when visited more than once. The website can also change the information contained in the cookies or add new information when you visit the REC website.
    • If you use a direct application or send us an email message through the website providing us with personal information, we may share the necessary information with other entities or departments, to serve you more effectively. However, we shall not share your personal information with non-governmental authorities unless they are authorized by the concerned authorities to perform specific government services. By providing us with your personal information through the website, you agree that such information may be stored, processed and used by the Kingdom of Saudi Arabia authorities. At all times, we reserve the right to disclose any information to the concerned authorities when necessary to comply with any law or governmental requirement.
    • You are solely liable for the completeness and validity of the information you send through this website.
 

Protecting your Privacy

In order to enable us to help you protect your personal information, we recommend the following:
  • Contact us immediately when you think someone could obtain your confidential information.
  • Never give your confidential information on the phone or online unless you know the person or the recipient of the information.
  • Use a secure browser for completing transactions online and close other unused applications on the web. Ensure your antivirus software is always up to date.
  • In case you have any inquiries or opinions on the privacy principles, you can contact the website management team through the contact form in our (Contact Us) page.
  • To keep the security of your personal information, the storage of sent personal information is secured with the proper security techniques.
  • This website may contain hyperlinks to websites using methods to protect information and privacy other than the methods we use. We are not liable for the contents, methods, and privacy of such other websites. We recommend you refer to the privacy notifications of such websites.
 

Sending E-mail Messages

When you enquire or ask for some information about a specific service or when you give additional information using any means of communication with REC or its associated websites, be electronic or not, such as the inquiry application on our website, we will use your email address to reply to your inquiries. It is also possible to save your email address, your message and our reply to it for the purpose of quality control. We may also do so for legal and control purposes.

Information we collect

We may collect and process the following categories of personal data:
  • Personal Identification Information: name, email address, phone number, date of birth, gender, nationality, age, and identification details (e.g., ID, passport).
  • Payment Information: credit/debit card details, billing address, transaction history, and payment preferences.
  • Event Information: events, space booking preferences, registration history, visitor badge details, and any other information that is requested in registration forms.
  • Technical Data: IP address, browser type and version, time zone setting, operating system, device identifiers, and other technology used to access our website.
  • Usage Data: information on how you use our website, apps, products, and services, including browsing history and interaction data.
  • Marketing and Communications Data: your preferences in receiving marketing, communication preferences and survey responses.
  • Location Data: geographic location information, subject to your device settings.
  • Social Media Data: if you interact with us through social media platforms, we may collect your public profile information, engagement data, and any other information you provide through those platforms.
 

How We Collect Your Data

We collect data through various means:
  • Direct Interactions: when you provide your personal data by filling in forms, space booking services, or communicating with us.
  • Automated Technologies: through cookies, server logs, and other similar technologies as you navigate our website.
  • Third Parties or Publicly Available Sources: we may receive personal data from third parties such as analytics providers, advertising networks, search information providers, and social media platforms.
  • Third-Party Links and Embedded Content: our website may contain links to other sites and embedded content (e.g., videos, images) that may collect data independently of us.
 

Lawful Basis for Processing

We process your personal data based on the following lawful bases:
  • Consent: where you have given us explicit consent to process your data for specific purposes.
  • Contract: where processing is necessary for the performance of a contract to which you are a party.
  • Legal Obligation: where we need to comply with a legal obligation.
  • Legitimate Interests: where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
 

How We Use Your Information

We use your personal data for the following purposes:
  • Service Delivery: to process space booking requests, visitor registrations for events, and providing any other services you request.
  • Payment Processing: to handle payment transactions securely.
  • Customer Support: to respond to inquiries, provide support, and manage complaints.
  • Personalization: to tailor our services and communications to your preferences, ensuring a more relevant experience.
  • Marketing and Promotions: to send you promotional offers, newsletters, surveys, and information about our services, based on your consent and preferences.
  • Legal Compliance: to comply with legal obligations, resolve disputes, enforce our agreements, and protect our legal rights.
  • Business and Operational Purposes: for data analysis, audits, fraud monitoring, security enhancements, and improving our services.
  • Security Measures: we employ security measures such as SSL encryption, secure servers, and regular security audits to protect your data.
 

Sharing Your Information

We may share your personal data with:
  • Service Providers: third-party vendors and partners who provide IT, payment processing, marketing, and customer service support.
  • Business Partners: partners involved in providing services for REC exhibitions, conferences and any other events.
  • Legal and Regulatory Authorities: government bodies, regulatory authorities, and law enforcement agencies as required by law or to protect our legal interests.
  • Third-Party Links and Embedded Content: we are not responsible for the privacy practices of third-party websites or content linked or embedded on our site.
 

International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home country. We ensure that appropriate safeguards are in place to protect your data in accordance with laws of the Kingdom of Saudi Arabia.
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